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| KEY ACCOUNT MANAGEMENT |
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The managing of Key Accounts, or trusted client partnerships, are the relationships that most professional firms aspire to build with their clients, in order to create true partnerships. |
Trusted client partnerships are where both the personal relationships and business relationship are most strong. Do clients still treat you as an ‘expert for hire’? Are you getting most of your clients’ business? Are you getting most of their business, but are still at ‘arms length’? |
To develop the techniques of Key Account Management, Geneva Management can work with your team, to ensure that your team are maximising your client relationships to the benefit of both parties. |
OUR CAPABILITIES
CONTACT US BY EMAIL OR CALL US ON +44(0)800 955 1988
TESTIMONIALS
We engaged with GENEVA to develop our customer communication, both internally and with our key aftermarket clients.
Our customer workshops, the follow up 'HOW TO' sessions and the individual action plans, have measurably improved customer relations and retention.
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Registered Office:
Geneva Management Consultants Ltd.
Victoria House, 9 Victoria Place, Airdrie, ML6 9BU Company No: 565474.
Copyright © Geneva Management Consultants Ltd. 2024
Our customer workshops, the follow up 'HOW TO' sessions and the individual action plans, have measurably improved customer relations and retention.
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Kenny Ross- |
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Geneva Management Consultants Ltd.
Victoria House, 9 Victoria Place, Airdrie, ML6 9BU Company No: 565474.