The managing of Key Accounts, or trusted client partnerships, are the relationships that most professional firms aspire to build with their clients, in order to create true partnerships.

Trusted client partnerships are where both the personal relationships and business relationship are most strong. Do clients still treat you as an ‘expert for hire’? Are you getting most of your clients’ business? Are you getting most of their business, but are still at ‘arms length’?

To develop the techniques of Key Account Management, Geneva Management can work with your team, to ensure that your team are maximising your client relationships to the benefit of both parties.