Influencing and persuading others requires a blend of skills, psychology, personality and an understanding of the others whom you want to influence positively.

Using threats, criticism or creating conflict, may get others to do what you want, however under duress, the other party will look for ways to undermine or thwart the eventual outcome.

At Geneva Management we take a practical approach to influencing positively, to get the best out of customers, employees and the most difficult people of all..........family and children!