Effective negotiation is getting what you want and making the other party feel that they have achieved likewise. This can take the form of a three minute face-to-face discussion in the office, a customer telephone conversation or a formal group meeting around the boardroom table.

Whether negotiating with customers, suppliers, management or unions you can 'kill the enemy', however we often still have to work together tomorrow, next week or next month.

The competencies required to achieve a Win:Win are the same no matter who we are dealing with and at Geneva Management we can deliver pratical negotiation tactics to enhance your skills.