Outbound or inbound telesales is more than just 'hitting the phones' and hoping that the number of calls will eventually lead to an opportunity.

Getting past the 'gate-keeper', speaking to the right person, delivering a positive first impression and creating the desire to move to the next stage.....and all in a matter of minutes, sometimes less!

At Geneva Management, our experience will help develop your skills in handling incoming enquiries or making outbound calls, to increase your success rate and increase your sales.